I think you have already got a lot of feedback but i always suggest that you offer multiple domain hosting in you packages as far as i know it doesnt not take any extra work to setup cos i have faced the problem of the wasted space i have a few sites which are less than an mb in space and take only around 100mb of BW per month and just to host that site i have to take a 5 mb account with useless bandwidth when i could host 5 sites on the same account and still have plenty of spare badnwidth leftso that is the main thing i would love you ppl to have in cos i want to go in for paid hosting without any limitsand the plans should also be realisiticlike some plans offer plenty of space but not enough bandwidth so keep it like that and then ofcourse no downtimes give free site uptime services and a lot of preinstalled scriptsthen the list is really long but then i would also like you to offer unlimited domina pointer or atleast a good amount that is around 25 domain pointers and atleast 25 add on domains for any of the plans atleastI stress again please do not upgrade you php too soon or your apache too soonalways use the the most stablest version rather than the lates version for eg in php i had a host that proudly upgraded to 5 and many scripts had problems executingwell that is like a wish list actuallyso if you give all these things then you can count me in as a future customer