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My Autoresponder Emails Are Arriving In Spam Folder I need your help...

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fermin25

. My problem is next: I bougth a PHP script a long time ago which is an autoresponder software to send automatic emails to my site´s visitors when they fill a form. Well the software works great but the problem is about the emails sent by my software are arriving to the SPAM folder in Yahoo mail, Hotmail and Gmail, the main webmails services. So this is a problem to me because I am losing traffic because nobody check the spam folder and in consequence almost nobody is reading my mails. I have made some research about the trouble and I found information about the IP of the hoster service or something related and other information about contact to the webmails services or something like that. So I need your help please can you support me what I have to do because I don´t know how I can solve this problem.So maybe some of you are expert or are using this type of software in some website of yours. I really need help I am losing a lot of qualified and returning traffic by this problem.Thanks.


mahesh2k

If you're using the autoresponder service from some hosting service or from spammed autobot services then chances are there that yahoo, hotmail and google will dump it to spam. Most of the generic email address which are spamming the internet ids are moved to the spam folder. Google, yahoo and hotmail use a pattern of text header and the message for the spam. Most of the forum registrations, opt-ins are these days getting into the spam folder. So i'm not surprised that you're getting the emails in spam folder. It is completely understandable that you're getting the emails to the spam folder. Few things to do is use the right program for the autoresponder. You didn't mentioned which programs your hosting? or which program you';re using for autoresponder or mailing list ? are you using shared email list software like madmimi or aweber ? You need to give more information related to this so that we can help you better. Most of the time shared email lists are easy to verify and that way you can easily get the email in inbox. Shared lists if hosted on spammed IP are likely to get into spam box if the rest of the email lists in shared lists are marked as spam by other users on yahoo, hotmail or gmail. So only option i can give you as of now is to switch to madmimi or aweber or mailchimp. They're quite strict about the email address you use for the promotion. Because most of the time they don't expect spammers to be entertained on their system. In that case make sure you have decent list and not made for spam. If you keep these things in mind then these service will help you resolve any mailing or autoresponder issues that you have. I suggest you not to use self hosted program to host your mailing list.


zenia

If it is a problem that potential customers get lost it is an option to close the automatic response program. Another option will be to answer the emails by hand.Some email accounts have the option to send an automatic response by themselves. It is possible those email responses don't end up in the spam box.


mahesh2k

His issue is not about simple mail services like gmail or hotmail or yahoomail. He's using some sort of mailing list and for which he's having issues sending mails to list. Most of his emails are getting into spam box. So for that reason he's asking us to give some tips or suggestions to avoid this problem for his customers.I guess he's info marketer or some mailing list owner or internet marketer perhaps. That is why he's asking question related to mailing lists. Only suggestion i can give him here is getting an auto-responder package with companies like aweber, mailchimp or madmimi. This way he can avoid the bounce or fail rate to his emails. This is the reason many marketers are using mail services instead of hosting mail program on their own hosting or server. The reason behind it is that if large number of users from gmail or yahoo flag the IP for spam then there is no way one can get emails. If he wrote emails by hand and send it to his mailing list individually then his mailer company is likely to ban him from sending those emails. In that he should use mailing list companies like aweber and mailchimp or autobot etc. These programs make sure he sends single email to everyone in his list without getting into spam mailbox. I don't know how much his email list is affected but most of the marketer ask users to enable 'safe address' to their lists. This helps not to get the future emails from him into spam box. Most of the programs like yahoo and gmail has safe list and hotmail 'not junk' button which gets mail from junk to inbox. So that should work in my opinion.


zenia

. My problem is next: I bougth a PHP script a long time ago which is an autoresponder software to send automatic emails to my site´s visitors when they fill a form. Well the software works great but the problem is about the emails sent by my software are arriving to the SPAM folder in Yahoo mail, Hotmail and Gmail, the main webmails services. So this is a problem to me because I am losing traffic because nobody check the spam folder and in consequence almost nobody is reading my mails.
I have made some research about the trouble and I found information about the IP of the hoster service or something related and other information about contact to the webmails services or something like that. So I need your help please can you support me what I have to do because I don´t know how I can solve this problem.

So maybe some of you are expert or are using this type of software in some website of yours. I really need help I am losing a lot of qualified and returning traffic by this problem.

Thanks.

It is possible to interpretate the information in the start post in different ways. This means the information in the start post is not clear enough. The information can be interpretated that the visitor of the website fills in a form. The autoresponse mailmachine sends a response to the visitor, who has filled in the form. If that is the case it is possible to use an email account that sends back an emailmessage automatically. The email account sends just one response email. If the forms are used to collect emails to send automatic emails more often it is a different case.

Lots of companies send emails regularly after filling in a form or after enlisting for a news letter. This means that it is possible to send emails automatically without the emails ending up in the spam box of the receivers.

A case in which the email answering program sends one response email after the form is filled in is a bit different from the case where the email filled in in the form is placed on a mailing list for repeatingly sent emails.

Maybe the email answering program is too old.

fermin25

Thank you for your answer and please forgive me I wasn´t enough clear in the start post. I bougth an autoresponder PHP script software that is sold in the internet. This software is the Email Marketing Assistant Pro. I bougth it a time ago. Well I am an internet marketer. Truly I am new in the internet marketing but I have almost all the knowledge needed so I know I have to contact regularly to my customers to inform them about a new product or some gift I want to give them. You probably know about this. I suppose you have visited a site wich ask you for your email address and then you start to receive some emails in your inbox. Well I know Aweber or GetResponse.com are better options the problem is I don´t have actually the money and I possible can get the money but I know that is possible to have your own autoresponder software without paying only using your hosting account. I have seen to a lot of internet marketers that store all their email list in their autoresponder software. To be more specific I am not using spam. I hate the spam. I want to sell products and services so I don´t found why the I have to use spam. I only want to send emails to the people who visit my site and voluntarialy fill the form because they are interested in my site and the information and they are my objective public. I am not selling any product in my site now. But I want to create some prestige because I am good in my study area and I want to share good information with my customers now with the idea of selling some products that I will create in the future.So that is the specific description. Now maybe you can help me and give me more advices.zenia I understand your advice of using an email account to respond the messages. But you will be agree with me that sending emails to all my customers personally will take me a lot of time So that is my need for an autoresponder. Thank you.